Four years ago, I came to Dr. Osborne after spending approximately 2 months dealing with a sudden pain under my jaw bone. After going to various dentist, and doctors offices I was diagnosed with salivary gland stone, I had multiple office procedures at these other medical offices. I finally found Dr. Osborne and his incredible staff; he was immediately able to assess and diagnose – he performed surgery.

Dealing submandibular gland stones and then did some repair surgery on my gland. I am very happy and satisfied with my surgery, I am very thankful I found Dr. Osborne and his amazing staff. I would recommend OHNI to my family and friends.

D.C.

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I had a large stone in my right parotid gland, and since it was the second surgery I was at a much higher risk of facial nerve paralysis. I researched and found Dr. Osborne his credentials and experience was above and beyond anyone else who I had researched. I was unable to find anyone locally for this kind of procedure.

I met Dr. Osborne and Dr. Hamilton for a consultation in Florida, my husband and I felt confident that both doctors where experienced for the procedure. I am glad I did some research and found OHNI. I am very thankful with my surgery and I am able to smile, thank you Dr. Osborne and Dr Hamilton for a perfect outcome. I would recommend OHNI.

J.N.

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I first came to OHNI by researching on the internet; I had seen 4 other specialist before coming to Dr. Osborne who was at this point my 5th opinion. I was told by other physicians that they needed to remove my gland. I did some research online and found Dr. Osborne and notice that he performed minimally invasive Sialoendoscopy to remove the stone from gland.

Dr. Osborne is wonderful; I am not in any pain or discomfort. I have fully recovered and back to normal life, I am able to eat without having my face swell. I would recommend Dr. Osborne 100% to anyone needing surgery. It was worth traveling from Washington State to California. Thank you Dr Osborne.

R.P.

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Words cannot express how happy I am that I have found Dr. Osborne and Dr. Hamilton.  I was diagnosed with a 1.46 cm salivary gland stone.  After seeing a few physicians in Manhattan I was told that due to its size and location it would be almost impossible for the stone to be taken out through the mouth without damaging the nerve. I was advised that the best thing for me would be to remove the gland. 

When I found Dr.Osborne's web site, I immediately sent him my CAT's scan. After speaking with him and his staff over the phone my worries and sleepless nights were over. Dr. Osborne took the time to answer all of my questions which were followed by a second phone call from my husband and going over every little detail he wanted to know. We both knew right away that Dr. Osborne is the one and 10 days later we flew to LA.

What seemed to be mission impossible for other doctors it was not the case for Dr. Osborne. My surgery was a quick and easy procedure for Dr.Osborne and Dr.Hamilton, and in less than an hour I was stone free. I have no doubt that they are the BEST at what they do, and I highly recommend them to anyone who needs this type of procedure.

My anesthesiologist Laurie could not be nicer. She called me prior surgery to explain everything I need it to know, she also handled my high blood pressure preexisting condition very professionally and made sure I was completely stable before I left the facility. During my entire stay at OHNI I was always surrounded by at least 2 nurses, Laurie was there for me most of the time and that made me feel very comfortable.

Dr. Osborne’s bedside manner, before and after the surgery, was exceptional.  He is the most caring doctor I have ever met. He followed up with phone calls even days after the procedure. The entire staff is extremely nice and helpful. My experience with Noelia has been very pleasant and productive. Overall, this was the best medical experience I have ever had. I was even able to combine my trip with some pleasant activities like visiting Universal Studios on the next day of my surgery .  Recovery is fantastic.

Thank you very much Dr. Osborne and Dr. Hamilton! Your talent and dedication to your patients is one of a kind! Choosing you as my doctors was one of the best decisions I have ever made in my life.

L.L.

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Dr. Osborne and Dr. Hamilton were truly an answer to my prayers. I have seen many surgeons over the last 8 years. Even though a parotid tumor isn’t the end of the world, the standard surgery seemed to be close. I had talked to surgeons and patients alike. None of whom gave me a very promising outcome. I searched online and found the website. I looked several times before I finally set up a consult. Had I known how wonderful these two surgeons were, I would have been here sooner. They made no promises, but they let me know they would do everything humanly possible…
And they did. My surgery was better than I could have ever dreamed. I’m still having a hard time realizing the smile on my face is real. They may have only done what was humanly possible, but I believe God blessed them with skills beyond most men.
They also have a wonderful energy that is carried throughout the entire office staff.

Thank you,
J.M.

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The experience with OHNI was completely different from any experience I had with a doctor’s office. I thought it was too good to be true. Once I met Dr. Osborne, Dr. Hamilton and their staff, I quickly realized their passion is to make every patient feel like their top priority.

All of my fears were put to rest. I feel like I made the best choice by coming to OHNI.

C.W.

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Dr. Osborne and Dr. Hamilton are the greatest!

When I discovered my parotid tumor with my local ENT, I became concerned to hear the most doctors only do parotid surgery 1-3 times a year. I started doing research for a specialist. I found Dr. Osborne’s website. I had a consultation and right away knew he was the ONE to do my surgery. His experience and expertise with parotid tumors put me at ease.

Also, the fact that he had no permanent facial nerve damage with his patients and that I would not have a ‘dent’ on the side of my cheek after surgery were important. Both Dr. Osborne and Dr. Hamilton gave me confidence and reassured me.

All went well after surgery, my recovery was easy and right away I could smile and blink my eyes! My face is symmetrical and no pain.

I would highly recommend this team of doctors!

Thank you for everything and letting me keep my smile! Thank you for working so hard to specialize in head and neck surgery so patients have the best outcome.

Your #1 fan,

D.B.

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My name is Burton Richardson.  I have made my career as an announcer on radio and television.  After thirty five years in the business I developed some vocal cord problems.  I then, with the referral of a  fellow voice performer, became a patient of Osborne Head and Neck Institute in September of 2002.  Needless to say the doctors there have saved my voice which has allowed me to continue in my profession.  In October of 2009 I met and was transferred to Dr. Reena Gupta for continued treatments and procedures.

I must say, in all honesty, that my handling as a patient and a 'person' has been superb.  When visiting the OHNI office I experience cordiality and politeness from the office staff.  When taken in by the doctor I'm made to feel as if I'm talking to a friend that sincerely cares for my feelings as well as my health.

Their complete assessment of my condition and treatment options are explained to me in great detail, but in such a way that I don't become frightened of the procedures or possible outcomes.  I leave the OHNI office feeling very positive about my entire experience.  To me that is priceless!

R.B.

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Originally I was diagnosed with having a salivary gland tumor in 2005, and told I would need a parotidectomy. I consulted with many physicians in my area and within my state, but I seemed to find doctors with little experience with this procedure. I wanted someone who knew about parotidectomies inside and out, and would perform the procedure on a weekly base. I knew what I would require in a doctor so I began my search through the internet and found Dr. Osborne’s parotid website. Visiting the website assured me they were the best!

Dr. Osborne and Dr. Hamilton’s experience and education, not to mention, their reputation made it a “no brainer”. I had the opportunity to meet the doctors in New York for a consultation, and I am so glad I went and decided to choose OHNI. The doctors were extremely easy to talk to! I was nervous about the procedure and both doctors were wonderful, very calm, knowledgeable, very empathetic, and aware of my needs. They made the experience painless by easing all of my fears. After my first consultation, I was unbelievably relieved and more relaxed then I had been with any doctors. Their bedside manor is amazing! I truly believed they had complete and genuine concern for my situation. I knew they were the right hands to put myself into for my surgery.

Arriving to their office in Los Angeles, I was greeted professionally and with a smile. The entire staff was welcoming and also genuinely concerned. After my surgery I felt 100% better! I saw how great the incisions looked and what little scarring I would have. My overall rating for OHNI is an A+! As President of the National Association of Doctors, I could have chosen any other physician nation wide, but I chose Dr. Osborne and Dr. Hamilton. I will highly recommend them, to everyone in need.

K.M.K.

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It was a coincidence that I even found out about my tumor. I had been seeing a neurologist in Yorba Linda for the past 5 years, but I always felt something was wrong with the lump on my neck. My wife is a registered nurse, and requested my records; she literally went through three years of scans, visits and reports, until she came upon an MRI which showed a parotid tumor, on my right side.

They had even done a fine needle aspiration, and just never got around to sharing the importance of this with me. My wife decided to google parotid tumor, when she found Dr. Osborne and Dr. Hamilton. Their parotid.net was the first link to appear in the search.  She shared this with me, and we both went through the site and were fascinated by the success stories, and knew they were a step in the right path for us.

When I first contacted their staff, and shared my information, it was just marvelous how fast, friendly and helpful they all were. I spoke with Dr. Osborne and  Dr. Hamilton over the phone, and knew I was where I needed to be. I flew up for my surgery with my wife from Nevada.  My surgery was just smooth sailing, and everything after went great.

What I was mostly amazed was, that used to use hearing aids in both ears prior to my surgery, and miraculously after surgery I was amazed to say I did not need them anymore and have not used them since my surgery. So without a doubt I would always highly recommend not only Dr. Osborne and Dr. Hamilton, but their entire family for their hospitality and warm personalities.

A.V.

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I had surgery with Dr. Osborne and his dream team to remove multiple parotid tumors. It was a surreal experience. I felt like a Princess with an entourage of highly skilled medical professionals with impeccable bedside manners, and unsurpassed care and compassion. I really liked that he has his own state of the art surgery center. I was the only one there and everyone just catered to me. The whole team is like family. Dr. Osborne and Dr. Hamilton did a phenomenal job, with no facial weakness and no paralysis, always having the aesthetic outcome in mind.

They are highly talented surgeons who specialize in this type of surgery with extensive experience and skills. They are fully dedicated to the medical profession, with a warm, caring and compassionate personality. Laurie Hanna, the anesthesia provider, did her magic as well. I was not sick after surgery, was alert and thrilled that I could go home the same day with no post op problems whatsoever.

My family was being informed at all times of the progress and Dr. Osborne spoke to them before and after surgery. Laurie and Terry called to check on me later that day to let me know that Dr. Osborne will be available if I needed him. Thank you, Dr. Osborne, Dr. Hamilton, Laurie, Terry, Noelia, Sarah, Xiomara, Alex and the rest of the staff for the great communication and the outstanding care.

Dr. Osborne is exceptional and has all the time and patience in the world for his patients. He will answer all your questions and concerns and explain in detail the whole procedure. Choosing Dr. Osborne, Dr. Hamilton and their amazing dream team for your head and neck surgery will be your best medical decision. Once you have had the royal treatment at the Osborne Head and Neck Institute, you don’t want to put foot in another practice. I had multiple surgical experiences in different countries, and I find that OHNI is the créme de la crémes of fine surgeons, medical office, care, dedication and compassion. I am very grateful to OHNI and recommend these outstanding surgeons to everyone. And what’s wrong with taking a few days trip to Los Angeles, it’s beautiful and it’s worth it!!!

K.A.

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I initially saw another surgeon and he said that he was unable to perform the surgery I wanted him to do. So by luck, I was referred to Dr. Hamilton. I decided to stay with Dr. Hamilton for my rhinoplasty because of his broad knowledge basis and expertise.

Dr. Hamilton had such a great demeanor about him. After seeing all of his work in his specialty, I know I was going to get my nose done by him. Besides Dr. Hamilton, his whole staff from front to back was great.

The results of the surgery are great, I love it, and it was the best decision I have ever made. I have already referred a friend to Dr. Hamilton and my friend has had the same surgery done. I will continue to refer family and friends to Dr. Hamilton due to his excellent talents.

C.L.

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I am extremely thankful and greatful for the excellent care extended to me on such short notice. From the examination, to scheduling surgery…from start to finish it was excellent. Thank you Dr. Jason Hamilton for your work. I can now breathe! It’s like a bonus at my age and I can only thank you.

May God continue to bless and prosper all you do and may He bless all who work with you. With Humble gratitude and much appreciation, Si Yuuos Mảase.

Sinceramente,

Governor F.C.

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I was: Dx with a parotid tumor and needing to make decisions. The first two were easy - should it be removed? Absolutely. Is there any value to waiting? Absolutely not. My next concern wasn't so straight forward. Should I trust any reputable, board certified ENT surgeon to do this? My well researched answer yielded a big, fat NO. I had a unique dynamic to consider. My husband is a local and visible physician. He works out of a hospital where people travel from other countries to receive care! We are in the NYC area and it is safe to say that we hold a ring with keys to just about all the best medical care. I am grateful. So, in good faith I really tried to convince myself that there was no need to travel 3000 miles for surgery.

With due diligence I visited/interviewed several local surgeons all with known experience (and relative success). All quite nice and professionally distinguished. Still, I couldn't dismiss the fact that this is 2010 and there had to be a technique that would not leave my face disfigured or worse. Anybody who knows me would agree that I am pretty "low glamour" but such scarring seemed excessive. Tooling around on the web, I discovered Dr. Osborne's website where he described doing several hundred such surgeries each year. This was about 10x more than any other Dr. I interacted with. There is no match for experience and his results certainly prove that.

An additional "bonus" was that he and Dr. Hamilton, a plastic surgeon, work alongside one and other. When Dr. O has completed the surgery, Dr. Hamilton begins the plastic surgery. Together (sans Medical Residents), they see the surgery through from beginning to end. I made e-mail contact with Noelia who is Service Coordinator Extraordinare! No need to limit oneself geographically as she really does (really, truly) all the leg work. Just as she said, Dr. O called us for a phone consult where he impressed both my husband and I with his willingness to listen and answer what must be very routine questions :).

Initially well meaning friends and family gave me a lot of "push back" for going across the country to have surgery by somebody I never met. I understand how it seems almost bizarre. Well, by the surgery date we were practically old friends since I made so many phone calls to the office in advance! Plus, the staff spent three hours entertaining our questions and concerns the day before the surgery (that had all been answered before!).

All to say that I am one week post a major surgery and you would have to really hunt to see a scar behind my ear. Thankfully, I have no facial nerve damage, either. Their standards of excellence should serve as a medical model everywhere. I rarely endorse doctors because there is too much potential for harm. However, our family is now OHNI fans forever! If nothing else, take the leap and make the phone call to request the free (and it really is free) phone consult. Information is powerful and you won't regret doing the research. May God bless you during your time of need.

M.L.

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Dr. Zandifar successfully removed a sizable skin cancer tumor from the right side of my face. Prior to surgery, I had the normal apprehensions about what the outcome might look like. Dr. Zandifar is very personable and was able to explain the details of the procedure in easily understandable terms and quickly earned my trust and put me at ease.

Today, only seven weeks after the surgery, the 3” scar is hardly noticeable! I now realize Dr. Zandifar’s work is largely an art and his work is nothing short of perfection. The cosmetic outcome far exceeded my highest expectation. If you’re seeking the best plastic and facial reconstructive surgeon, that also has your best interest at heart, Dr. Zandifar is without equal.

H.M.

Vice President of a leading aerospace company

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I feel so grateful to have found Drs. Osborne and Hamilton on the parotid.net site. I believe I have had the best Doctors with my deep lobe parotidectomy surgery. In my case, my results were the best scenario.

I feel it was the best decision I ever made. I also want to mention Laurie, the nurse anesthetist, made herself available to me my entire stay if I had any questions. What a comfort. The entire staff and the doctors are very kind and caring. Great “bedside manner.”

Noelia – Thanks for all my answered questions.

Dr. Osborne and Dr. Hamilton, Laurie, and the entire staff; I believe you are a Godsend! I came here expecting great results – and the entire experience for me, met my expectations!

Thank you all so much!

K.A.S.

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My experience throughout the surgery has been an exciting and beautiful one. The staff, along with Dr. Hamilton were the most important contribution to my experience her. Dr. Hamilton is an amazing doctor, not only in that he is great at what he does, but he saw me as more than just a patient; he saw me also as a friend, or even a daughter to him. I knew he was my doctor when we had our first consultation together.

He explained the process in a way that I could understand what was going to happen. The staff was wonderful as well; they treated me gently with care and patience. I want to thank everyone, especially Dr. Hamilton, for such a wonderful moment in my life. It has truly been life-changing, and I could never forget the people who made it all possible. Thank you so much from the bottom of my heart.

L.F.

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For many years I had been afflicted with a condition diagnosed as a parotid tumor. It had grown to such an extent that my doctors in Moscow had advised me, that surgery to remove the tumor was clearly indicated. For years, I kept putting off the exercise of this option as I was indeed filled with trepidation as to how successful such a serious invasive procedure could be. With the encouragement of my sister, I accepted her invitation to consult with medical specialists in the USA and shortly after my arrival I met the medical team of Dr. Osborne and Dr. Hamilton who specialize in minimally invasive surgery.

Now, it is generally accepted that much of the healing process is directly related to the confidence one has in his/her medical team. As such, I cannot speak highly enough of the professionalism, caring, assuring and thoroughness of Dr. Osborne and Dr. Hamilton. They explained everything about my condition and the surgery needed to relieve it. I trusted them completely, and I was right!

I underwent a very complex but successful procedure by Dr. Osborne and Dr. Hamilton in removing the tumor on Tuesday August 11^th, 2009 at the Osborne Head and Neck Institute in Los Angeles, CA, USA.

Thank you, Dr. Osborne and Dr. Hamilton! And thank your highly professional and compassionate team: anesthesiologist Laurie Hanna, Nurse Stacey, Surgery Coordinator Noelia, and all others in the practice.

I feel nothing but gratitude to them and their great support team and would not hesitate to recommend them to anyone who seeks their services.

A.B.

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Dr. Jason Hamilton has changed my life! Ever since I was very young, I’ve had excessive bags underneath my eyes. They got worse as I got older and there was absolutely nothing I could do about them! Even with 12 hours of sleep, countless creams, and preperation H, the puffiness in my eyes wouldn’t subside, and I was constantly asked if I was tired.

I was blessed to have discovered Dr. Hamilton through a referral. I honestly couldn’t have asked for a better surgeon. He is so professional and kind, his attention to detail and attentiveness for exceeds what is expected. He does not over look any of your needs.

Thank you Dr. Hamilton for your amazing work, your friendship, and for me a new life!

M.P.

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Having been apprehensive about the removal of my parotid tumor, possible facial nerve damage and resulting scarring, I now realize that meeting the both of you, your staff and having the parotidectomy in LA is one of the best decisions and results I have ever experienced.

I hope that I can recommend your talents to someone else who faces the same situation to alleviate their apprehension and receive excellent care.

M.K.

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All I can really say about Dr. Smith, Dr. Hamilton and the staff is that they all did a great job. I was very comfortable and the Dr. Smith and Dr. Hamilton always made themselves available.

All my expectations before and after my procedure were met. I have already recommended them to my family and friends.

Thanks again,

B.E.

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I had many phobias regarding needles and other things as well. This group was attentive to all of them. The doctors are genuine and wonderful.

If you are used to doctors with attitudes and complicated staff, then you are in for a complete change. This office offers a very personal approach, and listens to your concerns.

I would not settle for less!!

S.P.

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My process began because of recurrent sinus infections for one year. I was recommended to Dr. Hamilton by another doctor I was seeing for my sinus infections. When I met Dr. Hamilton, I knew right away that he was extremely capable and that he knew what he was talk about. I have already had two previous surgeries in Europe for the same reason and they obviously had not helped.

After Dr. Hamilton performed the surgery, the outcome was amazing. I have since then been able to breathe, all I do in the morning is blow my nose once and I don’t stay congested throughout the day. Anesthesia was great and I recovered in no time. At the same time I had my nose surgery; Dr. Hamilton also removed a fatty tumor from my shoulder.

The job Dr. Hamilton did was, Superb! This is a Fantastic Practice. I would recommend Dr. Hamilton and this practice to everyone.

Thanks,

S.V.D.B

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From my first visit I knew he was fabulous, and made me feel so comfortable. He explained in detail what his approach was to remove my parotid tumor. It was a deep lobe internal tumor, which wasn’t visible from the outside. This type was more difficult and he would be able to access it through the side of my neck, without having to cute my jaw bone.  He showed me exactly where it was at with a skull model.

The amazing thing was that of my surgery, dr. Osborne came to me and said he waned to do something different then what we had talked about. He wanted to go through my mouth, instead of my neck. He thought i would be a good candidate. I didn’t hesitate, I said yes if he felt it would work I was completely fine with it.

It all worked and my recovery was great and i had no external scars. If ever you would need any kind of help, with parotid tumors. He is the best and his staff is one that you would definetly want on your side.

From my family, friends, children and wife, we want to thank you with all our hearts.

Love, A.G.

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I was diagnosed by an ENT in Montana, in 2008. This physician mentioned I would have a concave divot in my face, experience facial paralysis and not to mention a very long scar. That just petrified me, there was no way I was going through the rest of my life with half of my face that way. Aside from the horrid description of my surgery, the doctor just seemed wrong, and this would be like his second parotid surgery ever.

I wanted someone with experience, better approach, and who did the surgery on a weekly bases. When I came across the website I was truly impressed, and contacted the office. When noelia returned my call, I felt like a huge weight was suddenly lifted off of my soldiers, honestly! My whole experience here has been fantastic at this office; I have no bad side effects. Dr. Osborne and Dr. Hamilton are my SAVIORS! Thank you very much!

S.B.

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I found Dr. Smith online. After first meeting Dr. Smith, I felt comfortable and I felt like we had a good rapport almost immediately. The staff were great and always willing to help with anything. The whole institute, including Dr. Smith made me feel like I mattered. My expectation of the surgery, were exceeded. I wasn’t nervous before, because I was confident that I was in good hands.

I can breathe now! The whole experience was wonderful, I felt at ease through the whole process and I am at ease now. I would recommend Dr. Smith and her staff to anyone in need of them. Dr. Smith takes a personal interest in her patients.

Thanks, S.R.

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To the Doctors,

Thank you so much! Everything went very well. All the Doctors were very empathetic, took time to talk to us and explained everything well.

I had wonderful experience, even though it was surgery.

Thank you,

J.C.

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About 10 years ago I noticed a lump on the side of my neck that slowly started to protrude in growth. Officially I was diagnosed with a parotid tumor five years ago, and consulted with physicians in my area. Throughout all the consultations, I set up an appointment with a doctor who was at a fine university in my state. This doctor mentioned was knowledgeable about my tumor, but when he mentioned he did “SOME SURGERIES” I knew my search for the right doctor would have to expand past my own state.

I wanted a doctor who knew in depth every aspect of my surgery and dealt with parotidectomies on higher bases. I went online and read over many sites, but the partid.net was the most resourceful. It even had an animation of my surgery, I was truly amazed, although what was impressive is that Dr. Osborne’s explanation of the surgery was just as detailed and he even discussed my nerves and how they would be monitored.

I flew in for my actual consultation with Dr. Osborne and Dr. Hamilton and felt the whole visit was very informative and detailed. They went over every aspect step by step. Both the doctors knew what they were talking about, which gave me the comfort to precede with my surgery. The outcome was great; my scar is not even visible. They did an excellent job, and I must say their office staff was very hospitable, and I am definitely going to recommend them to anyone in need!

R.P.

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Dr. Osborne, Dr. Hamilton, and staff made this the best experience possible. I felt like I was being taken care of by family before, during and after my procedure. It was truly a “spa-like” experience for surgery. I was amazed at the minimal pain and easy recovery.

I cannot thank them enough for giving me the best possible outcome I was truly in the best hands. Surgery has been the easiest part of this process. They exceeded my expectations on every level. I can not thank them all enough.

E.B

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My overall experience with the Osborne Head & neck Institute went rather smoothly. I was extremely afraid when I learned that I had to have a procedure that was not really an option. I am very pleased with the results.

The doctors and the entire staff were very pleasant and I would definitely recommend them.

R.P.C.

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Well to start off I am very pleased with Dr. Osborne. He did my parotidectomy about four years ago, and his technique was so innovative. He did an excellent job and the results were great. Since my surgery I have been following up with him, having routine scans twice a year or so. I have no complaints, he was just the best.

B.G.

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There are no words to describe the gratitude I feel toward Dr. Osborne, Dr. Hamilton, and their staff. I am blessed to have found such a great organization. I had nothing but a good feeling from the beginning and still carry that feeling with me.

I was diagnosed with a parotid tumor seven years ago and my first doctor could not give me any information that made me comfortable, so I persevered and got a second opinion. The second doctor recommended I have the parotid tumor removed and so I did my own research on the internet and found Dr. Osborne and Dr. Hamilton.

When I first spoke to Dr. Osborne on the phone, everything was thoroughly explained to me. I really felt like he took his time and all the time I needed to be completely informed. I decided to schedule the surgery with Dr. Osborne and Dr. Hamilton because I felt the confidence they had in their specialties.

Along with the confidence and great communication, the Osborne Head and Neck Institute staff gave me a wonderful experience; comforting with a smooth operating team, bringing together an amazing experience.

What was said to me by Dr. Osborne and Dr. Hamilton was done. I had a great surgery and recovered quickly. I truly felt that I was in the best hands possible.

I would recommend my family, friends, and anyone that needed the same, if not similar procedure to Dr. Osborne and Dr. Hamilton.

H.N.

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Thank you so much for the incredible job you did removing my parotid tumor.

It looks great and everything was much more painless than I expected.

Thanks again.

A.S.

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My experience was amazing. I look and feel better than before. This all started with calcification in my parotid gland, which affected surrounding areas causing chronic infections. I was taking long term antibiotics.

I was seeing an ENT doctor for 3 years intermittently and he said he would not operate on a gland so sensitive to the facial nerves and I am absolutely glad he didn’t. The infection stopped for 2 years and then the infection reoccurred and the calcification bigger.

I did my research online and found parotid.net to find Dr. Osborne and Dr. Hamilton. I have run into a couple people that have had the parotid surgery by other surgeons and these people have encountered strange problems; sweating in the back of the neck, unsightly scars, and random numbness. A couple doctors said yes, but have only performed 1-2 parotid surgeries a year as compared to Dr. Osborne and Dr. Hamilton performing this exceptional surgery 3-4 times a week.

Dr. Osborne and Dr. Hamilton are amazing, the two of them side by side; one stopped me from being paralyzed and the other did the cosmetic reconstruction. After the surgery, I have perfect salivation and no paralysis. I did have numbness to right ear for1-2 months, that has since decreased and is minimal and getting better. My scar behind my ear is almost impossible to see, both sides of my face match perfectly, as the incision has healed.

Now I live a life with less fear, no antibiotics, it’s unsightly. I’m done with infection and got my life back. Dr. Osborne and Dr. Hamilton worked with me on the financial end as well. I would definitely be interested in talking with anyone researching this surgery, anyone interested in speaking with someone that is going through something similar signs, symptoms, questions and/or concerns.

L.P.

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All we can say about Dr. Osborne, Dr. Hamilton and anesthesiologist Laurie Hanna is they are Fantastic! Thank you so much for treating my mom and removing her tumor with minimal damage! The so-called expert hospital wanted to remove part of my moms jaw, the nerve and do radical head and neck surgery. Not only would she have lost all functions to the left side of her face, she would have to stay on soft foods only and look deformed! God bless all of you her at the Osborne Head and Neck Institute! The staff is great too! We were treated like family. We are apart of their family and they are apart of ours!

My 80 yr. Old mom can still hear from her left ear, where the other doctors said she would lose her hearing. She looks great! I could go on and on, Dr. Osborne was our fourth surgeon we saw and choose to go to. He and his staff are decades ahead of other surgeons in his field. He treats the person not just the tumor! He treated my mom like he would his own! And we both love our moms! God, Bless we will send you others who need doctors such as you and your staff. From our family to all of yours we send our love and gratitude.

G.S.

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OHNI provided first class service! I had many questions, as i was not familiar with the procedure. All of my questions were fully answered. I felt the staff had my interest at heart.

The doctors took as much time with me as necessary to make me feel knowledgeable and comfortable about my surgery. The appointments after my surgery have been equally excellent and very thorough.

I was officially diagnosed with having a Parotid Tumor, in July 2009. It became of concern when I noticed it was growing with in the year to the size of a golf ball, that’s when I couldn’t even wear my hair down any longer since it would protrude. My family doctor mentioned I should see an ENT specialist, and I did consult with many doctors within the Louisville area. However, they all seemed very cold, rushed, and have the same approach with the possibility of severed nerves, which would cause paralysis.

I just knew I had to dig deeper for a better solution, so I went online and found Dr. Osborne’s website, and was pleased to contact him. He was such a great doctor to speak with over the phone, he even had two of his passed east coast Parotid patients call me, so I could discuss their experience with surgery and Dr. Osborne. They just assured me I was in great hands, and they spoke so highly of Dr. Osborne and his associate Dr. Hamilton.

I was sold with everything I heard and knew it was the right move to go to California and have my surgery; and I was right. Upon arriving to their office I was greeted by their staff, who were kind, and warm. When I met with Dr. Osborne and Dr. Hamilton I noticed they weren’t rushed, they were patient in explaining my surgery. I honestly have never had any doctor spend the time that Dr. Osborne and Dr. Hamilton spent with me. Other doctors I had previously met with felt rushed, and bothered.

I am pleased to say I am doing very well after surgery, and everyone in my town was amazed at how great I looked after surgery. No paralysis, no deformities, and no dents. The doctors were wonderful and my results were great. Thank you very much, and if the occasion came and you need me to speak to a patient about my journey, I would love to do that for you.

P.R.

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As a working comedian, my voice is my livelihood.   So when I realized something was wrong after experiencing abnormal hoarseness, choosing the right ENT was a major decision. I feel very fortunate to have found Dr. Gupta.

From the moment she diagnosed me, it was obvious that Dr. Gupta is not only a completely knowledgeable, informed and caring physician, but she is a truly respected expert in treating vocal problems associated with professional performers like myself. She was helpful and available to address any of my concerns during the entire process, before and after surgery.

The greatest feeling was returning to the stage barely four weeks later, fully aware that thanks to Dr. Gupta and the OHNI staff, my normal voice has  completely returned.

H.F.

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All the staff members were very nice and took good care of me. Dr. Osborne and Dr. Hamilton were very friendly and nice.

Everything went great and I am really glad that I had chosen this facility for my surgery. Thank you very much for taking care of me.

K.J.

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I was diagnosed with my parotid tumor, which led me to do a lot of research via the internet. From my research,  I came across the parotid.net site. I reached Dr. Osborne's office, and was set up with an over the phone consultation.  When I spoke with Dr. Osborne he took his time in explaining the procedure to me, which I really appreciated. I arrived there for my surgery from Indiana, and was welcomed to a very warm atmosphere. Dr. Osborne, his associate doctors, and staff were all just very courteous and very professional. Which I thought was something you don’t find in every office, but was happy to have come across it at his office.

The kindness and wonderful work Dr. Osborne and Dr. Hamilton did for my parotid tumor was just such a wonderful job, that I came to them again shortly after to have my thyroidectomy surgery with them, months after. Of course, was welcomed with such warmness again, I just felt at home. Throughout my surgeries I have had fantastic results, you can't even tell I had a parotidectomy, and although I am still healing from my thyroidectomy, I  notice very minor scaring from the thyroidectomy. Above all else, I was just in the hands of great doctors who knew how to handle my individual case; I am thankful and have been recommending them.

H.H.

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I would like to say thank you to everyone at OHNI, for the miracle Dr. Zandifar and his staff preformed, on and for me, in March of this year. I came to your institute after having cancerous cells removed from the left side of my nose. After these cells were successful remove, by my dermatologist, I was left with a dime size hole in my nose. Dr. Zandifar performed a complete examination, concluding that it could be successfully closed. He then took the time to explain every step of the procedure clearly and completely, never rushing or making me feel as though I was asking unnecessary questions.

Something I've often found missing in other medical facilities. Not only did he close the hole in my nose, but did so leaving no evidence that I ever had a problem of any kind. I can't tell you how happy I am with the outcome. When I tell people that I had this procedure, they are astounded by the results, not being able to see any evidence of a scare or damage of any kind. In addition to my gratitude to Dr. Zandifar, for his unparalleled skills, I'd like to say thank you to everyone at OHNI.

The professionalizm of your orgization was evident from the moment I walked through the front door. The kindness, caring and genuine concern I was shown from start to finish, made an amazing difference, in what is normally  an unsettling experience, a very comforting and, dare I say, pleasant one.

Should I ever have future problems of any kind, your Institute will be the only facility I will consider, and will happily recommend you to everyone I meet. Please feel free to have any of your patience's contact me at anytime, if I can be of any assistance in sharing my experience.

Very, Very Truly Yours,

M.A.F.

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I initially had a portion of my parotid tumor taken out in Richmond, Virginia by a plastic surgeon. After that surgery he recommended that I should definitely follow up to have the remaining tumor removed. He referred me to a surgeon here as well, but just entering that doctor’s office didn’t give me a great feeling, and he seemed to have shake hands.

That just completely made go on my own search, as soon as I got home I went directly to webmd. I typed in parotid tumor, and I found Dr. Osborne’s site, parotid.net. I seriously went through and through that website read every single testimonial. That just really did it for me, and I made the call and spoke with Noelia, their surgical coordinator. Within a day she set me up with a phone consult with Dr. Osborne. The conversation was about an hour or so, and he just made me feel so at ease. I also spoke another hour with Dr. Hamilton, he was to team up with the surgery also. They ordered an MRI for me to have in Virginia, and the results were sent to them within days.

Although I was out of town they reached me, and let me know I really needed to have this out. Many people thought I was crazy for putting my confidence in someone not only across the states, but whom I only had phone conversations with. But I just knew, they were the right way to go. They gave me a great feeling, and the testimonials I read, were just amazing.  I flew out for only three days with my husband to have my surgery, post op and consultation, but the night before my flight I spoke to Dr. Osborne and Dr. Hamilton once more, and they went over everything from what to expect healing wise after surgery, and what my results months after would be. I just felt at ease.

From the moment I arrived for my surgery his whole surgical staff was just amazing, I mean I even had them all take pictures with me before my surgery began, that is what a family feeling I got. I was truly lucky to find them, if I would have stayed in Virginia to have my surgery, it would have been a nightmare, and they do not have the facial nerve monitors or their specific techniques. I work in the medical field, and deal with referring patients, and have and will continue to advocate the level of professionalism and such great hospitality that I experienced. Best of all I have no visible scars, none at all. No dents, no facial paralysis, nothing. I just feel they were fantastic.

M.S.

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When I was diagnosed in Texas I consulted with 12 different doctors within my area. None of the visits were promising they did not have an approach with appealed to me, because I would need my right and left side parotid gland operated on. My decision to look outside of my state was because I could not accept that I would have to be on pain medication for the rest of my life. My search began via the internet where I came across Dr. Osborne’s website, and thank god I did. Dr. Osborne was the only doctor that gave me true hope.

When I finally arrived at the Osborne Head and Neck Institute I was truly greeted like a person, not jus a number! After talking to Dr. Osborne and Dr. Hamilton I had no doubt that I had come to the right place. The doctors were personable and explained the procedure in a way that could understand what I would go through in detail. After the consultation there was no other choice to be made, I knew the Osborne Head and Neck Institute could give me my life back.

My surgeries were a success! I feel so much better! I can enjoy things that I have not been able to for the past year. Everyone was great and very caring and willing to go the extra mile to make you feel comfortable. They made me feel special, as if I were their only patient. I would definitely recommend OHNI, they were very impressive on every level.

M.K.B.

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When I was diagnosed with my parotid tumor, my family and I started to do research. My sister and wife were the ones who found Dr. Osborne online. I called and spoke with Noelia, Dr. Osborne’s surgery assistant. English being my second language, I was just extremely happy to find out that not only she, but Dr. Osborne and his office spoke Spanish. That was just a huge sigh of relief, I understand and speak English, but being able to express my concerns in Spanish was just a huge plus.

When I arrived in Los Angeles, I went directly to their office for my first consultation. From the hospitality I was able to feel over the phone, I truly felt like I walked into heaven, when I met Dr. Osborne in person, and met the rest of his staff. I was just amazed at how welcoming and warm his office was. Throughout my surgery, my wife and sister waited for me they told me, the staff kept them updated about my surgery, and made them feel very comfortable.

I am Doing very well. Everything just went 100% great. Dr. Osborne and Dr. Hamilton are just excellent surgeons. I am very grateful to have come across such a great Doctor and such a humble office. Without a doubt, If I were to ever know of anyone in need of the procedure, I will recommend Dr. Ryan Osborne and his friendly staff.

R.A.

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I wasn’t initially referred to Dr. Hamilton I was referred to one of the associate doctors in their practice. However, they fit me into his Schedule, which was a great coincidence. He initially treated me for a medical reason, and noticed he was the Plastic & Reconstructive Surgery Director. Dr. Hamilton was very confident and gave me comfort when I asked about removal of bags from my eyes, and mentioned my difficulty breathing. I am of African decent and am susceptible to keloid formations after scars heal, the fact that he was too heightened the level of comfort. I knew he truly would know how to take care of my needs.

He took great care of me, and everyone at his office made me seem as if they really cared for me. Everyone at his office always gave me the feeling that they were happy to see me. There was hardly a wait time when I would see him, and I was glad about that. I am the first person to go into an office and notice things that are wrong, I am very picky and extremely critical of my doctors and staff. After my surgery, I felt PHENOMINAL! I give his office and his work, from a 1 – 10 they are all and ABSOLUTE 10. My results are spectacular, I came out looking very natural not done up which is wonderful to not have the “made” look. The other part of my surgery, left me with the ability to breathe again, I even have to become used to that idea.

Dr. Hamilton has my highest regard he was just wonderful. I loved his work so much, I’d drive anyone in for a recommendation, and I truly would.

L.J.

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I was very fortunate to locate Dr. Osborne & Dr. Hamilton on my computer in my home in A.I., so I cam to California to visit my family and called the Osborne Head & Neck Institute and set an appointment. The confidence and attitude of everyone there made me feel I was in good handle. I had been suffering a year with the growth getting larger.

Dr. Osborne set the date and made sure all the necessary tests had been done for the surgery on February 11th when he operated and on the 12th I was discharged home. Within a few days it was almost impossible to see any scar. On February 20th I attended a wedding and no one could believe I had a recent operation. It was done so perfect, that to this day I can still hardly believe the results. No scar to be seen and no discomfort. Thanks for a perfect job. He improved on perfection.

A.G.

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My experience throughout this surgery was actually pleasant. I had no pain or major discomfort. Both dr. Osborne and Dr. Hamilton were the most caring and amazing doctors.

I am so thankful and grateful that I had the surgery with them.

S.S.

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Being a physician myself, I decided to get myself scanned for the right parotid tumor back in August of 2009. I was able to speak with several colleagues in Los Angeles, CA and do some of my own research and discovered the Osborne Head and Neck Institute.

Dr. Osborne and Dr. Hamilton were very much suggested and once I had met with them, they were both more than accommodating. The staff was excellent and made the process quite exceptional. I already have recommended family and friends to the Osborne Head and Neck Institute.

Dr. R. E.

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I was diagnosed with parotid tumors 6 months prior to meeting Dr. Osborne and Dr. Hamilton. My primary physician recommended surgery. Dr. Osborne and Dr. Hamilton came extremely recommended and I went online to do more research on the Osborne Head and Neck Institute.

Once I was able to speak with Dr. Osborne, I felt he was very capable, supportive, and competent in his specialty. Both Dr. Osborne and Dr. Hamilton are sincere and very talented.

Overall, I was surprised that both Dr. Osborne and Dr. Hamilton could remove such a large mass from both sides of my face and still manage to make the incision small, just like they explained, as well as ensure that the space where the mass once was, was not and empty gap.

As Dr. Osborne and Dr. Hamilton were highly recommended to me, I would indeed do the same to my family and friends.

M.B.

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